Title Clerk

2 months ago

Pittsburgh, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Title Clerk to join our team in the mortgage industry in Pittsburgh, Pennsylvania. This role offers a long-term contract employment opportunity, where you will be responsible for reviewing and recording pertinent loan documentation, maintaining accurate customer records, and resolving any customer inquiries.

Responsibilities:

• Review and record loan documentation to ensure accuracy and completeness
• Utilize accounting software systems, such as Abila MIP and ADP - Financial Services, to maintain accurate customer credit records
• Process customer credit applications efficiently using CRM and other relevant software
• Answer inbound calls promptly and professionally, providing excellent customer service
• Handle accounting functions, including accounts payable, and check processing
• Utilize Adobe Acrobat for document management and review
• Monitor customer accounts and take appropriate action based on account status
• Resolve customer inquiries in a timely and effective manner
• Maintain a high level of customer service throughout all interactions.• Proficiency in using Abila MIP, Accounting Software Systems, Adobe Acrobat, and ADP - Financial Services
• Experience in using CRM and managing Accounting Functions
• Familiarity with Accounts Payable (AP) processing
• Ability to handle Answering Inbound Calls efficiently
• Experience in Check Processing
• Excellent Customer Service skills
• Prior experience in a similar role within Mortgage Companies is preferred
• Title Clerk certification or relevant training would be an advantage
• Ability to work under pressure and meet deadlines
• Strong communication and interpersonal skills
• High level of accuracy and attention to detail
• Good organizational and multitasking abilities.

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