Veterinary Customer Support Specialist

6 days ago


Avon, Connecticut, United States Animal General Full time
Job Overview

We are seeking a detail-oriented and customer-focused Veterinary Customer Support Specialist to join our team at Animal General. As a key member of our staff, you will be responsible for providing exceptional service to our clients and their pets.

About the Role
  • You will work closely with our veterinary team to provide administrative support and ensure a smooth client experience.
  • Responsibilities include managing lobby flow, addressing client concerns, scheduling appointments, and handling basic medical emergencies.
  • Additionally, you will assist with medication pickups, inquiries, and provide information about services and products.
  • Strong communication skills and attention to detail are essential for this role.
Requirements
  • A high school diploma or equivalent is required, and experience in customer-facing roles is an asset.
  • You must have excellent customer service skills, ability to multitask, and strong organizational skills.
  • Able to work effectively in a fast-paced environment and maintain a positive attitude under pressure.
Benefits
  • $17-$21 USD per hour
  • Flexible scheduling including weekends and holidays
  • A dynamic and supportive work environment


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