Customer Service Representative

2 months ago


Scarborough, Maine, United States Sam's Club Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Shopper at Sam's Club. As a Personal Shopper, you will be responsible for providing exceptional customer service, promoting Membership benefits, and supporting the sales and marketing efforts of our store.

Key Responsibilities:

  • Develop and maintain strong relationships with Members, providing personalized service and support to meet their needs.
  • Process Membership applications, upgrades, and credit accounts, ensuring accurate and timely completion.
  • Participate in sales and marketing events, promoting Company products and services to drive sales and revenue growth.
  • Maintain a safe and clean work environment, adhering to all safety standards and procedures.
  • Fulfill Member orders, ensuring accuracy and timeliness, and resolving any issues or concerns.
  • Provide exceptional customer service, responding to Member inquiries and resolving issues in a professional and courteous manner.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Ability to work in a fast-paced environment, meeting sales and customer service goals.
  • Strong communication and interpersonal skills, with ability to work effectively with Members, colleagues, and management.
  • Ability to lift up to 25 pounds and stand for long periods, with frequent walking and bending.

Benefits:

  • Competitive hourly wage, with opportunities for performance-based bonuses and promotions.
  • Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off.
  • Opportunities for career growth and development, with training and support to help you succeed.

Why Join Sam's Club?

At Sam's Club, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is dedicated to providing exceptional customer service, and we are committed to helping our Members achieve their goals. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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