Technical Support Specialist
6 days ago
Company: Hamadeh Educational Services, Inc.
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at Hamadeh Educational Services, Inc. The successful candidate will be responsible for the maintenance, operations, and care of the school's technology network, working closely with the HES Technology Department. This is a fantastic opportunity for a motivated and detail-oriented individual to make a real impact in a dynamic and fast-paced environment.
Key Responsibilities:
* Install and configure computer systems and applications within the school and/or district
* Respond to staff and student inquiries and assist in troubleshooting and resolving challenges
* Actively update, maintain, and monitor all aspects of computer networks
* Resolve technical issues related to network interruptions
* Maintain a working log detailing all required system updates, as well as the date of completion
* Organize and file documentation pertaining to warranties and instructional guides for computer hardware
* Assist management in creating training materials pertaining to computer troubleshooting and usage
* Evaluate system potential through assessing compatibility of new programs with existing programs
* Maintain system functionality by testing computer components
Requirements:
* Bachelor's Degree within the Informational Technology field preferred
* Must be computer literate and proficient in the use of Microsoft office software
* Knowledge of the Arabic language preferred
* Must have excellent oral, written, and interpersonal communication skills
* Experience working in culturally diverse setting
* Ability to work independently and within a team environment
* Flexible, open-minded, self-driven team member
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technology and customer service, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you
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