Bar Operations Coordinator

4 weeks ago


Austin, Texas, United States ZACHARY SCOTT THEATER CENTER Full time
Job Description

ZACHARY SCOTT THEATER CENTER is a non-profit organization that creates intimate theatre experiences that ignite the imagination, inspire the spirit, and engage the community. The Bar Coordinator is responsible for overseeing the theatre company's bar operations, including financial performance, product production, inventory, personnel, sales, and guest relations as they pertain to the bars. This position will work closely with Marketing, Development, Education, Rentals, and Patron Services to maximize potential revenue from those areas, as well as with Finance to achieve budgetary goals set by the Board of Trustees.

This is a part-time, seasonal position working approximately 20-30 hours per week.

Key Responsibilities
  • Oversee daily operations of all revenue centers and provide necessary tools for efficient running of each center, including creating and updating a rotation of drink and food specialty items, creating and maintaining an atmosphere in the various lounges that attracts the desired clientele, encourages sales, and generates enthusiasm, working collaboratively with the entire theatre staff, providing and tracking beverage orders for special events, meetings, and the like, regularly updating the TOAST system to ensure correct input and availability of product, and routinely checking inventory and ensuring adequacy.
  • Provide detailed reports about sales and labor to maintain appropriate staffing levels for the operations of the facilities.
  • Support Manager of Patron Experience and Lead Bartenders on inventory management, orders, and product mix.
  • Collaborate with Manager of Patron Experience on concessions sales and staffing budgets, tracking progress, and if necessary, modify practices to foster growth.
  • Approve time records and gratuities reports to the payroll department.
  • Communicate health and/or safety concerns/violations immediately to the appropriate channels.
  • Foster positive relationships with patrons to ensure repeat business; respond to patron complaints and take prompt and appropriate action to ensure customer satisfaction is maintained.
  • Provide input on operational improvements by providing recommendations and facilitating execution with the bar staff and any third-party consultants.
  • Submit all financial and payroll reports to appropriate parties on a nightly, weekly, and monthly basis.
  • Ensure all deliveries are checked in correctly and that all relevant delivery invoices are correct.
  • Schedule bar staffing needs and ensure coverage for shows, rental events, and other events as needed in alignment with approved budgets.
  • Attend all informational FOH and staff meetings.
  • Work flexible schedule, regularly working evenings and weekends to oversee bar and hospitality functions.
  • Conduct monthly and year-end inventory tallies and reporting.
  • Other duties as assigned.
Requirements
  • High School Diploma or equivalent. Bachelor's degree preferred or a combination of education and experience that yields the required knowledge, skills, and abilities.
  • Three years of experience as a manager in the food and beverage service industry.
  • Experience with TOAST or equivalent Point of Sale systems.
  • Experience with MS Office and Google Workspace.
Knowledge, Skills, and Abilities
  • Demonstrated knowledge of restaurant, bar management, and events coordination.
  • Working knowledge of back office systems and reporting.
  • Maintain current TABC Certification and proficiency in TABC and Food Safety rules and regulations.
  • Demonstrated skills in organization, coordination, and planning.
  • Excels in driving profitable growth.
  • Comfortable in building relationships with customers, vendors, and associates.
  • Effective in maintaining strong cost controls and quality standards.
  • Demonstrated analytical skills in creating and driving reports based on percentages, cost controls, and inventory management.
  • Confident in attracting, hiring, supervising, and developing direct reports.
  • Thrives when working collaboratively with others.
  • Ability to achieve and maintain required industry and company standards.
  • Ability to handle up to $1 million in sales annually.
  • Ability to assess all aspects of the business in multiple revenue centers throughout the campus.
  • Ability to multitask, be detail-oriented, and thrive in a fast-paced environment.
  • Ability to perform all work with a direct reflection of the vision, mission, and values of ZACHARY SCOTT THEATER CENTER.
Physical Demands and Work Environment

This is an on-site, campus-based role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • Ability to lift, push, pull, or otherwise maneuver up to 50 lbs repeatedly, either alone or with assistance.
  • Must have reliable transportation and the ability to work with a flexible schedule, including nights, weekends, and holidays as scheduled, and on-call for emergencies.
  • The noise level in this work environment is typically moderate and can be high.
Organizational Relationships

Reports to: Manager of Patron Experience.

Supports: Patron Services (Temporary Part-Time Bar Staff and contract employees) and independent contractors.

Peer collaboration/communicates with: Marketing, Development, Education, Rentals, Patron Services, and Finance.

ZACHARY SCOTT THEATER CENTER is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin's diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex, or age.

No phone calls, please.



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