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FAR Trainer in the Administration
1 month ago
About the Agency:
The City of New York Department of Housing Preservation and Development (HPD) is committed to promoting quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods. As a FAR Trainer/Community Coordinator, you will play a key role in developing and delivering training programs for community partners, building owners, and tenants on how to properly maintain buildings, as well as internal trainings for Housing Inspectors and other OENS staff.
Your Impact:
OENS is seeking a FAR Trainer/Community Coordinator to develop and deliver a wide variety of trainings for community partners, building owners, and tenants on how to properly maintain buildings as well as internal trainings for Housing Inspectors and other OENS staff.
Your Role:
Under the general supervision of the Director and Deputy Director of the Field Audit Review (FAR) Unit in the Division of Administration and Internal Compliance (AIC) within OENS, the selected candidate's responsibilities will include, but not be limited to, the following:
- Designing, developing, implementing, and delivering onsite/infield classroom as well as remote learning training programs for new and existing Supervising Housing Inspectors, Housing Inspectors, Construction Project Managers, and other field and office staff who interact directly with the community providing important housing-related services;
- Developing and conducting trainings for external and community partners such as Property Owners, Building Managers, Tenants, and Community-Based Organizations on building maintenance, Violation Removal, Emergency Repairs, and other Departmental processes;
- Developing technical and codespecific curricula and educational materials for OENS staff;
- Designing trainings that incorporate a variety of formats, including lectures, puzzles/games, role-playing exercises, etc.;
- Maintaining updated educational support materials for trainings related to OENS procedures, protocols, reporting requirements, and processes;
- Training, evaluating, and coaching existing Subject Matter Experts (SMEs), supporting SMEs in developing new training materials, and coordinating SME training schedules;
- Consulting with OENS senior management, directors, and supervisors to assess training needs, and developing programs to match those needs;
- Developing and conducting course evaluations to monitor the effectiveness of the trainings and to generate suggestions for curriculum updates, as needed; and
- Complete special assignments, as needed.
Qualifications:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
