Shop Service Technician

3 days ago


Santa Maria, California, United States Coastline Equipment Full time
Job Title: Shop Service Technician

We are seeking a highly skilled Shop Service Technician to join our team at Coastline Equipment. As a Shop Service Technician, you will be responsible for performing complex on-site diagnostics and repairs on construction and CWP equipment.

Key Responsibilities:
  • Perform complex on-site diagnostics and repairs on construction and CWP equipment
  • Participate in required Service EDUCATE Training programs
  • Support customer clinics
  • Review and explain any maintenance, repair, or other service concerns directly with the customer and document on work order
  • May promote and sell dealer service programs directly to customers
  • May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
  • Maintain current knowledge of John Deere and competitive products
  • Maintain condition of mobile service vehicle, trailer, inventory, tools, and equipment
  • Follow all safety rules and regulations in performing work assignments
  • Complete all reports and forms required in conjunction with work assignments
  • Account for all time and material used in performing assigned duties
Requirements:
  • 4+ years of experience performing service repairs
  • Outstanding interpersonal and customer service skills
  • Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of construction or CWP equipment
  • Ability to use Service Advisor and basic computer functions
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Ability to lift at least 75 lbs. repeatedly
  • Advanced or Master Service Technician certification preferred
  • High School Diploma or equivalent experience required; Associates degree preferred
  • Valid driver's license required; CDL (Commercial Drivers License) preferred
  • Fork lift license preferred
Benefits:
  • Health, dental, vision
  • Paid Time off
  • Paid Holidays

We offer a competitive salary range of $30-$38 per hour. Coastline Equipment is an Equal Opportunity Employer and complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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