Administrative Support Specialist

2 weeks ago


Colchester, Vermont, United States Apple Rehab Colchester Full time

About Apple Rehab Colchester:

Apple Rehab Colchester has been a cornerstone of the community, offering exceptional nursing care and rehabilitation services for over thirty years. Our facility is dedicated to providing a comprehensive rehabilitation program tailored to meet the diverse needs of our patients. We emphasize a holistic approach to health and wellness, particularly through our Memory Care Program, which integrates innovative treatment modalities with compassionate care for individuals facing Alzheimer's and dementia-related challenges.

Position Overview:

The role of the Administrative Support Specialist involves performing essential clerical tasks and maintaining accurate records to assist the administrative team in fulfilling the operational needs of the facility. This position is crucial in ensuring adherence to established procedures while safeguarding the confidentiality of sensitive information.

Key Responsibilities:

  • Establish and maintain positive relationships with all facility personnel, greeting and assisting residents, visitors, vendors, and job applicants in a professional manner.
  • Manage incoming communications, including processing mail and answering phone calls, while accurately recording messages and responding to inquiries courteously.
  • Prepare and proofread various documents, including reports and correspondence, as required by staff.
  • Maintain databases containing resident personal information and assist in the preparation of admission packets for distribution to relevant departments.
  • Support facility staff with various tasks, prioritizing effectively to meet deadlines.
  • Ensure the office environment is organized and that all equipment, such as printers and telephones, is maintained in good working order.
  • Order and manage office supplies, liaising with vendors as necessary.

Qualifications:

  • Proficient in reading, writing, and following instructions in English.
  • Typing speed of at least 40 words per minute with a focus on accuracy.
  • Ability to handle multiple tasks simultaneously while managing interruptions.
  • Experience in handling phone communications effectively and professionally.
  • Strong sense of confidentiality and discretion.
  • Demonstrated teamwork and cooperation with colleagues.
  • Exhibit patience, enthusiasm, and a positive demeanor towards residents and staff.

Benefits:

Apple Rehab offers a competitive benefits package for employees working 30 hours or more, which may include:

  • Scholarships and opportunities for career advancement
  • Four weeks of paid time off
  • Seven paid holidays
  • Health insurance options
  • Short-term and long-term disability coverage
  • 24/7 telehealth services
  • Employee assistance programs
  • Life insurance
  • 401K retirement plan
  • Longevity credits


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