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Patient Services Representative

2 months ago

Venice, Florida, United States Millennium Physician Group Full time

Job Summary:

Millennium Physician Group is seeking a highly skilled and detail-oriented Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing exceptional patient care and administrative support to our medical office.

Key Responsibilities:

  • Verify and update patient information with accuracy and attention to detail.
  • Communicate with billing office regarding insurance changes and notify nursing staff of patient arrival.
  • Assist with phone coverage and overflow, schedule/reschedule appointments, and monitor lobby and doorways for patient activity.
  • Schedule follow-up appointments, collect co-pays, deductibles, and balances, and run/verify end-of-day reports.
  • Provide an exemplary patient experience and demonstrate proficiency in Athena workflow processes.

Benefits:

  • 3 weeks PTO and 7 paid holidays
  • Medical, dental, and vision insurance
  • Employer-paid basic life and short-term disability coverage
  • 401(k) with match
  • Employee wellness program
  • Other employee discount programs

About Millennium Physician Group:

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. We are committed to providing exceptional patient care and a positive work environment for our employees.