Program Analyst

4 days ago

Bethesda, Maryland, United States Resource Management Concepts Full time

Job Summary

Resource Management Concepts is seeking a skilled Program Analyst to support our Navy customer in Bethesda, MD. As a key member of our team, you will contribute to critical IT projects and initiatives, collaborating with various stakeholders to ensure seamless program execution and delivery of services.

Key Responsibilities

  • Assist service desk and customer support teams with re-imaging, installing, and configuring computer equipment.
  • Support IT program planning and execution by gathering, analyzing, and reporting data.
  • Assist in developing program deliverables, tracking progress, and ensuring adherence to timelines.
  • Prepare equipment items for shipment to and from remote operating locations.
  • Assist with inventory and tracking delivery of IT equipment, preparing media for destruction.

Requirements

  • An active DoD SECRET clearance is required to start. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information.
  • Must possess at least three (3) years of IT office support experience.
  • Must be experienced with Microsoft Office software (Word, Excel, and PowerPoint).
  • Must have experience utilizing standard information systems and have the ability to capture technical requirements from customers and data calls.
  • Must have strong customer service experience, excellent verbal and written communication skills, and the ability to capture and develop metrics.

Preferred Skills

  • Experience in program analysis or project management.
  • Strong analytical and problem-solving skills.
  • Familiarity with federal government programs and operations.
  • Previous experience working with military or defense contractors.

Benefits

At Resource Management Concepts, we're committed to your career growth. We invest our resources to train, certify, educate, and build our employees. We offer high-quality, low-deductible healthcare plans and a competitive 401K package.

Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $80,000-$105,000.

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