Program Analyst

2 days ago


Bethesda, Maryland, United States Resource Management Concepts, Inc. Full time
Job Opportunity

Resource Management Concepts, Inc. is seeking a skilled professional to support our Navy customer in Bethesda, MD. As a Program Analyst, you will contribute to critical IT projects and initiatives, collaborating with various stakeholders to ensure seamless program execution and delivery of services.

Key Responsibilities:

  • Assist service desk and customer support teams with equipment setup and configuration.
  • Support inventory management and tracking of IT equipment, including preparation for destruction and shipment to remote locations.
  • Contribute to IT program planning and execution by gathering, analyzing, and reporting data.
  • Develop program deliverables, track progress, and ensure adherence to timelines.

Requirements:

  • An active DoD SECRET clearance is required. The selected candidate may be subject to a security investigation and must meet eligibility requirements for access to classified information.
  • At least three years of IT office support experience.
  • Proficiency in Microsoft Office software (Word, Excel, and PowerPoint).
  • Experience with standard information systems and ability to capture technical requirements from customers and data calls.
  • Strong customer service experience, excellent verbal and written communication skills, and ability to capture and develop metrics.

Preferred Skills:

  • Experience in program analysis or project management.
  • Strong analytical and problem-solving skills.
  • Familiarity with federal government programs and operations.
  • Previous experience working with military or defense contractors.

Benefits:

At RMC, we invest in our employees' career growth. We offer high-quality healthcare plans, a competitive 401K package, and opportunities for training, certification, and education. Salary is determined by factors including location, education, knowledge, skills, and experience.


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