Client IT Service Director
3 weeks ago
Network Right is looking for an experienced IT Manager to join our team. In this role, you will have the opportunity to build and scale client IT infrastructures, lead internal team members, and create/executing IT policies and roadmaps. You will work with clients of all sizes and environments, from Mac OS to Windows devices, and develop strong client relationships.
About The Position
This position requires occasional travel to client sites in the SF/Peninsula area and involves working with various technologies, building networks, and contributing to strategic tech stack planning. As an IT Manager, you will be responsible for:
- Be the final escalation point for your team and client scenarios.
- Build and execute IT roadmap planning for your clientele.
- Help manage physical assets such as inventory, cable management, and the general workspace.
- Manage and support identity providers that govern application access, including Okta and Google Workspace.
- Develop and update standards, policies, and procedures, as well as best practices documentation, in line with compliance requirements.
- Configure automations and tooling, especially for onboarding and offboarding flows.
- Facilitate IT shipments, including onboarding packages and equipment.
- Manage and support a team of associate IT consultants and IT consultants, ensuring growth and development of the individuals.
Benefits and Compensation
This role comes with a competitive salary of $120,000 - $150,000 per year, depending on experience, plus additional benefits, including health insurance, 401(k) matching, paid parental leave, and more. If you are passionate about IT and enjoy building relationships, we encourage you to apply for this exciting opportunity.
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