Home Health Navigator

2 days ago

Renton, Washington, United States One Medical Full time

About Us

At One Medical, we're on a mission to transform healthcare by making quality care more affordable, accessible, and enjoyable. As a Field Care Coordinator, you'll play a crucial role in achieving this goal.

The Opportunity

We're seeking a compassionate and skilled professional to join our High Risk team as a Field Care Coordinator. In this role, you'll support patients with care outside of the traditional clinic setting, visiting their homes to facilitate telehealth visits with providers. Your responsibilities will include building trusted relationships with patients and families, performing clinical assessments, assessing home safety, documenting medications, and reviewing provider care plans.

You'll also assist in teaching patients and family members to use technology to coordinate care with their care teams. Strong communication skills and the ability to quickly build trust and rapport with patients are essential for success in this role.

A Day in the Life

  • Facilitate telehealth visits in patients' homes, using technology to ensure the provider has a complete view of the living situation
  • Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider
  • Clinical duties may include providing best-in-class telehealth setup services, performing extended scope duties such as clinician-guided physical exams, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, and vitals
  • Coordinate care with patients, families, and other outside care teams (specialists, home health, etc.) as needed
  • Connect patients to community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health

Requirements

To be successful in this role, you'll need:

  • At least 1 year of experience working in home-based healthcare services or senior living care settings or Emergency Medical Technician (EMT) experience
  • Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required
  • Strong written and verbal communication skills; Spanish speaking is a plus
  • A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges

Benefits

As a Field Care Coordinator at One Medical, you'll enjoy a comprehensive benefits package that includes:

  • Paid sabbatical for every five years of service
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • 401K match
  • Opportunity to participate in company equity programs

Salary

The estimated salary range for this role is $55,000 - $65,000 per year, based on location and experience.

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