Healthcare Navigator

1 week ago

Renton, Washington, United States One Medical Full time

About One Medical

At One Medical, we're on a mission to transform healthcare by making quality care more affordable, accessible, and enjoyable for everyone. Our team of dedicated professionals is passionate about delivering exceptional patient experiences and improving health outcomes.

Job Summary

We're seeking a Field Medical Assistant to join our High Risk team in Renton, Washington. As a Field Medical Assistant, you'll play a critical role in supporting patients with care outside of the traditional clinic setting. You'll facilitate telehealth visits in patients' homes, conduct standard patient assessments, and coordinate care with patients, families, and other outside care teams.

About the Role

  • You will go into patients' homes to facilitate telehealth visits with a provider, ensuring seamless communication and effective care delivery.
  • You will conduct clinical assessments, assess home safety, document medications, and review provider care plans with the patient.
  • You will assist patients and their families in navigating community resources and services necessary to promote patient health and well-being.
  • You will also teach patients and family members to use technology to coordinate care with their care teams, as needed.

Requirements

  • At least 1 year of experience working in home-based healthcare services or senior living care settings or Emergency Medical Technician (EMT) experience.
  • Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required.
  • Strong written and verbal communication skills; Spanish speaking is a plus.
  • A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges.
  • A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care.
  • Clinical skills in performing basic vitals and clinical assessments preferred.
  • Experience facilitating access to community resources or social service agencies preferred.
  • Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom, and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred.
  • Must have access to an independent means of safe and reliable transportation as well as the ability to travel house to house throughout the day; mileage will be reimbursed at the IRS/Federally established rate.

Compensation Package

The base compensation range for this role is $27.20 per hour, which equates to approximately $56,400 per year. This figure is based on the expected number of hours worked per week and the state's minimum wage requirement. In addition to your hourly wage, you can expect to earn benefits designed to aid your health and wellness, including paid sabbatical, employee assistance program, competitive medical, dental, and vision plans, free One Medical memberships, pre-tax commuter benefits, PTO cash-outs, 401K match, opportunity to participate in company equity programs, credit towards emergency childcare, extra contributions toward maternity and paternity leave, paid life insurance, and disability insurance.

About Us

One Medical is an equal opportunity employer and encourages qualified applicants of every background, ability, and life experience to apply. We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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