Shift Manager

4 days ago


Hesperia, California, United States McDonald's Full time
Lead the Experience

As a Shift Manager at McDonald's, you will be responsible for leading the team and ensuring that every customer has an exceptional experience. You will oversee crew schedules, handle customer complaints, and provide excellent customer service.

Inspire and Empower

You will inspire and empower your team to provide an outstanding guest experience by providing encouraging leadership, recognizing and rewarding excellent performance, and fostering a positive and inclusive work environment.

Understand that Teamwork is Key

You will supervise and lead food safety and cleanliness measures to meet McDonald's standards, ensuring that every customer has a safe and clean dining experience.

Take Action First

You will take measures around safety, security, inventory, and profitability, driving results and making decisions in a fast-paced environment.

Never Stop Learning

You will cultivate and encourage training, education, and continued learning within the restaurant, ensuring that every team member has the skills and knowledge they need to succeed.

Be Results-Oriented

You will drive and expect a high level of performance from the team, setting goals and objectives, and monitoring progress to achieve results.

As a Shift Manager, you will need to have a passion for helping and serving others, strong customer service and support focus, the ability to communicate effectively and anticipate customer needs, and the ability to provide solutions and make decisions in a fast-paced environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities.

We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.

We also fully support employees who stay home from work if they are feeling sick.

Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online.

If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations.

For corporate roles, please proceed to the online application, or if you already applied, contact us.


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