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Clinical Operations Director

2 months ago

Saint Paul, United States Ellie Mental Health - MN Full time
Job Description

The Clinical Operations Director is responsible for driving the growth and performance of our mental health clinics to achieve Ellie Mental Health's mission of transforming the culture of mental health by delivering innovative solutions that make wellness accessible in every community.

As the Director, you will be responsible for ensuring the success of the clinics you oversee and ensuring clinicians have the tools and resources to provide the best possible care.

Key Responsibilities:
  • Leadership and Management: Ensure site-specific targets related to client census, client access, patient satisfaction, and employee satisfaction are met, and that client care is of the highest quality.
  • Clinical Oversight: Maintain a weekly caseload of up to 3 clients and provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation.
  • Strategic Planning: Develop and execute a strategic, multidisciplinary staffing plan that encompasses a strong team culture and optimizes use of physical office space.
  • Community Engagement: Represent Ellie Mental Health in external relationships with the community, partnering with marketing and outreach to drive engagement efforts in our surrounding communities.
  • Financial Management: Manage and execute on a budget while forecasting future needs and identifying areas for further development or improvement of services.

Requirements:

  • Masters Degree or higher education in a mental health discipline.
  • Independently licensed with a Minnesota-issued clinical practice license (e.g., LICSW, LMFT, LPCC, LP).
  • Board-approved licensure supervisor (BBHT, BOSW, BMFT, BP).
  • 2+ years' experience leading a multi-disciplinary team of therapists.
  • Exhibit good judgement, honesty, integrity, responsibility, time management, and punctuality.
  • Ability to analyze issues and suggest or determine solutions in a fast-paced, changing environment.
  • Proficient in utilizing computers, typing, and navigating multiple applications/systems simultaneously.
  • Maintains strict confidentiality handling client information in compliance with HIPAA guidelines and Ellie Mental Health policies.
  • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.