Customer Service Associate

4 days ago


Kirkland, Washington, United States Gold's Gym Washington Full time

Job Title: Customer Service Associate

Salary Range: $32,000 - $42,000 per year

We are looking for a highly skilled and enthusiastic individual to join our team as a Customer Service Associate at Gold's Gym Washington. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our members and guests, handling phone calls, and performing various administrative tasks.

Primary Responsibilities:

  • Provide exceptional customer service to members and guests
  • Answer phone calls and respond to member inquiries
  • Register all guests and members into the gym using proper procedures
  • Assist with resolving customer complaints and concerns
  • Responsible for maintaining a clean and organized front desk area

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and conflict resolution skills
  • Ability to work a flexible schedule including evenings and weekends
  • Must be able to lift 25lbs repeatedly and stand for extended periods


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