Restaurant Operations Manager

4 weeks ago


New York, New York, United States ilili Restaurants Full time
Restaurant Operations Manager

Welcome to ilili, a premier institution of Lebanese food culture and hospitality values in the US. Our Executive Chef and Owner, Philippe Massoud, has built our reputation as a culinary go-to destination for elevated Lebanese cuisine.

Our restaurants are vibrant and bustling meeting places where refinement meets generosity. As a Restaurant Operations Manager, you will lead our Front of House team in day-to-day operations, focusing on Wine/Beverage knowledge.

Key Responsibilities:

  • Train, schedule, and delegate work assignments to all FOH staff
  • Engage all FOH team members by hosting pre-shift meetings with a focus on service standards, large parties, and VIP guests
  • Display floor presence during service and assist guests with wine selection as needed
  • Hold staff accountable to restaurant policies, service standards, and steps of service
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures
  • Understand and comply with all federal, state, county, and municipal regulations
  • Oversee full floor operations in the absence of the General Manager

Requirements:

  • 5+ years of fast-paced, fine-dining management experience
  • Strong financial acumen with the ability to oversee cost control, inventory, labor, management, and profitability
  • Weekends, nights, and holiday availability is a must
  • WSET certifications preferred or certifications from another accredited wine institution preferred
  • Extensive knowledge of wine and wine service techniques

ilili Restaurant is an equal opportunity employer. Qualified applicants are considered on the basis of their ability and job-related qualifications and without discrimination based on race, creed, color, religion, sex, national origin, marital status, sexual orientation, age, disability, or any other classification prescribed under applicable federal, state, or local law.



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