Apparatus Maintenance Coordinator
6 days ago
Are you looking for a challenging role that allows you to make a difference in the lives of others? Look no further than Rosenbauer South Dakota, LLC We are seeking a skilled Technical Service Representative to join our team and help us deliver top-notch customer service to our clients.
About the Role
This position requires a high level of attention to detail, excellent communication skills, and the ability to work independently. You will be responsible for managing the ticket load efficiently, ensuring peak customer satisfaction with accuracy and punctuality.
Responsibilities
- Manage the ticket load efficiently to ensure peak customer satisfaction with accuracy and punctuality.
- Travel to different department buildings and confer with employees to get customer inquiries answered.
- Provide quality customer service through phone calls, emails, and in-person interactions.
Requirements
A high school graduate or GED, EVT Certification, and 1-2 years of experience in customer service are required for this role. A CDL Certification and Associate Degree in automotive or diesel mechanics are preferred.
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