Customer Correspondence and Cash Posting Specialist

6 days ago


Reading, Pennsylvania, United States Annuity Health Full time

**Job Summary**

We are seeking a highly skilled Customer Correspondence and Cash Posting Specialist to join our team at Annuity Health. As a key member of our operations team, you will be responsible for ensuring the accurate processing of customer correspondence and cash transactions.

The ideal candidate will have excellent analytical and problem-solving skills, as well as proficiency in Microsoft Office Suite. A basic understanding of cash posting principles is preferred but not required.

This is a full-time position offering a competitive salary of $50,000 - $60,000 per year, depending on experience. We offer a dynamic work environment with opportunities for growth and professional development.

Responsibilities

  • Sort and distribute correspondence to department managers and directors
  • Electronically store correspondence and link to designated consumer accounts
  • Answer inbound phone inquiries and forward to relevant departments or employees
  • Investigate delinquent accounts and process legal documents
  • Accurately post payments and code consumer accounts
  • Ensure monetary accuracy and report discrepancies to management

Requirements

  • High school diploma or GED certificate required
  • Proficient in Microsoft Office Suite
  • Basic knowledge of cash posting preferred


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