Customer Experience Coordinator

2 days ago


Reading, Pennsylvania, United States Ensemble Health Partners Full time
Join Our Team

At Ensemble Health Partners, we're dedicated to delivering exceptional revenue cycle management solutions to health systems nationwide. Our comprehensive suite of point solutions and end-to-end revenue cycle expertise enable us to drive results-driven outcomes for our clients.

Job Summary

The Customer Service Specialist will manage patient interactions, perform customer service duties, and contribute to achieving business objectives. Key responsibilities include handling patient inquiries, posting guarantor payments, setting up payment plans, and communicating patient balances.

To be successful in this role, candidates should possess 1-2 years of experience in the healthcare industry, preferably in a call center environment. A High School Diploma or equivalent is necessary, and certification as a CRCR within 9 months of hire is a requirement.

Salary Range:

$16.50 - $18.15 per hour based on experience.



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