Personal Lines Insurance Customer Service Specialist

3 weeks ago


Meridian, Idaho, United States Brown & Brown Insurance Full time

Customer Service Representative Opportunity

Brown & Brown Insurance is seeking a skilled Customer Service Representative to join our team in Meridian, Idaho.


Key Responsibilities:

  • Provide exceptional customer service through inbound calls, emails, and daily tasks
  • Process endorsement requests and quote new and/or renewal business with multiple carriers to find the best value for clients
  • Make coverage recommendations to customers and cross-sell and upsell when necessary
  • Perform all clerical duties related to customer support, including utilizing an electronic filing manager to maintain company compliance
  • Attend training sessions and courses to maintain up-to-date skills


Requirements:

  • High school diploma or equivalent, required
  • 6 months to 2 years of experience, required
  • Property & Casualty License, preferred
  • Proficiency in Microsoft Office 365, required
  • Exceptional customer service and interpersonal skills, required
  • Experience with Agency Management Software, preferred
  • Demonstrates strong written and verbal communication skills


What We Offer:

  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Student Loan Repayment Program


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