Managing Director of Custom Solutions

3 weeks ago

Reston, Virginia, United States Össur Full time
Job Title: Managing Director of Custom Solutions

Össur is seeking a highly experienced and skilled Managing Director of Custom Solutions to lead our custom solutions business in the Americas region. As a key member of our executive leadership team, you will be responsible for developing and implementing strategies to drive growth, improve operational efficiency, and enhance customer satisfaction.

Key Responsibilities:
  • Develop and execute long-term operational plans and objectives for custom products and custom solutions for Össur Americas.
  • Prepare functional strategic business plans, including objectives, strategies, risk analysis, organization, resources, capital plan, processes, and systems.
  • Develop and execute a clear vision and strategy for the custom solution offering and customer experience, fabrication, and services aligned with the company's overall goals and objectives.
  • Provide leadership and direction to a team of engineers, designers, fabricators, and project managers to ensure the successful implementation of custom projects.
  • Oversee the custom solutions processes, including clinical support, product design, fabrication, quality control, and after-sales.
  • Maintain deep understanding of the business, financials, products, and services, and the capability needed to drive growth of the custom product business.
  • Support the continued clinical education and effectiveness of Össur Sales Representatives to support clinical pull-through of the entire product portfolio.
  • Manage subordinate managers to ensure that manufacturing is timely and cost-effective.
  • Ensure standards for product quality, equipment, and operator performance are maintained, and that cost-effective technology is used to maximize production.
  • Recruit, train, manage, monitor, and motivate teams to successful execution of departmental goals established in the annual balanced scorecard.
  • Ensure fixed assets are preserved. Initiate recommendations on purchases of new equipment and improvements to plant property.
  • Develop, monitor, and report on operating costs within functional areas. Alert management of cost and labor overruns.
  • Makes recommendations and implements solutions to problems related to quality, cost, and efficiency.
Requirements:
  • Bachelor's degree in engineering, operations management, or a related field (advanced degree is preferred).
  • 10-15 years of experience in operations management, preferably in the medical device industry or custom manufacturing.
  • Work experience working in a central fabrication facility is a plus.
  • Strong knowledge of custom fabrication processes, materials, and quality standards.
  • Demonstrated leadership abilities, with a track record of successfully managing cross-functional teams.
  • Excellent problem-solving skills and a data-driven approach to decision-making.
  • Familiarity with Lean Six Sigma methodologies and continuous improvement principles.
  • Exceptional communication and interpersonal skills to effectively collaborate with internal teams, suppliers, and customers.
  • Proficiency in using operational software and tools to manage and analyze data.
  • Understanding of regulatory requirements and compliance in the medical device industry.
  • Excellent presentation skills.
  • Computer literacy with Microsoft package.
  • Some travel required between Össur locations, for internal meetings and alignment.
Benefits:
  • Referral bonuses
  • Paid sick and vacation time
  • We provide a flexible work environment to offer work/life balance
  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • Wellness program - save up to 30% in your medical premiums
  • Company-paid life insurance
  • Affordable short- and long-term disability insurance
  • Affordable accidental and critical illness insurance
  • 10 paid holidays
  • Give back program - paid time off to volunteer
  • Tuition reimbursement
  • Annual performance reviews
  • And much more...
Össur is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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