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Product Support Sales Representative
2 months ago
Job Summary:
ASCO Equipment is seeking a highly motivated and results-driven Sales and Support Specialist to join our team. As a Sales and Support Specialist, you will be responsible for building and maintaining relationships with customers, identifying sales opportunities, and providing exceptional customer service.
Key Responsibilities:
- Market and Sell: Develop and execute sales strategies to promote ASCO's products and services to existing and new customers.
- Customer Relationship Management: Build and maintain strong relationships with customers through regular communication, ensuring their needs are met and exceeded.
- Technical Support: Provide technical support and assistance to customers, ensuring they are satisfied with the products and services provided.
- Estimating and Quoting: Prepare and submit accurate estimates and quotes to customers in a timely manner.
- CRM Management: Utilize a CRM tool to manage customer interactions, sales opportunities, and follow-up activities.
- Safety and Compliance: Adhere to all safety rules and regulations, and complete required safety training.
- Professional Representation: Represent ASCO in a positive and professional manner at all times.
Requirements:
- Education: Bachelor's degree or equivalent experience.
- Sales and Customer Service Experience: Proven sales ability and excellent customer relationship skills.
- Communication and Interpersonal Skills: Ability to write and speak effectively to individuals and groups.
- Problem-Solving and Negotiation Skills: Strong planning, problem-solving, and negotiation skills.
- Technical Knowledge: Knowledge of heavy equipment is preferred, as well as knowledge of equipment components, repair times, and overall technical aptitude.
- Computer Skills: Solid computer skills and knowledge of general business software.
- Driver's License: Valid driver's license with an acceptable driving record.
Why Join ASCO Equipment:
ASCO Equipment is a company that values its employees and provides a comprehensive benefits package, including 100% paid health insurance, 401K + profit sharing, and education assistance programs. We are an equal opportunity employer and welcome applications from diverse candidates.