Warehouse Operations Manager

1 day ago

Fayetteville, North Carolina, United States NFI Industries Full time

Job Summary

The Assistant General Manager role at NFI Industries is a critical position that requires a high level of expertise in warehouse operations, financial management, and employee relations. As a key member of our team, you will be responsible for relieving a high-potential Operations Manager from their day-to-day responsibilities, allowing them to focus on shadowing and learning how to become an effective General Manager.

Key Responsibilities

  • Learns how to lead Managers/Supervisors to ensure operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and maintaining the highest standards of inventory accuracy.
  • Observes and becomes an active participant in developing and managing a comprehensive strategy for the facility by shaping requirements, assessing deliverables, and utilizing resources to eliminate process problems.
  • Learns how to make long-term labor needs based on sales, forecasts, and historical data.
  • Conducts analysis of workload compared to labor hours and equipment.
  • Learns how to read and prepare a facility P&L and annual budget.
  • Learns how to audit all billing activity for accuracy, authorize purchase order requisitions, vouchers, and customer billing.
  • Learns how to charge labor hours to the respective departments to ensure proper factoring is achieved and accurate productivity.
  • Observes and begins to be the point of contact on all report-outs on locations' financial and operational performance.
  • Manages and maintains good human resources practices and adherence to established corporate and department policies and procedures.
  • Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution, and terminations.
  • Visits other warehouses and participates in department or company meetings, as necessary.
  • Provides feedback, coaching, guidance, and recognition to enhance others' skill development.
  • Plays an active role in employee development and talent selection.
  • Acts as a role model for the department in support of corporate mission, vision, and values.
  • Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals, and makes recommendations and approves annual compensation increases.
  • Exhibits a commitment to self-development by staying current on information, tools, and systems.
  • Implements safety and sanitation schedules that ensure the facility's compliance with corporate, OSHA, FDA, AIB, or ASI standards.
  • Coordinates all alarm-monitoring systems and reviews sprinkler system testing.
  • Learns how to conduct monthly reviews of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion.
  • Learns how to review customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business Development.

Requirements

  • Bachelor's degree in Supply Chain, Business, or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
  • At least 7+ years of overall experience and experience in managing a 100,000+ sq ft warehouse/distribution center with total revenues up to 1m.
  • Experience with Warehouse Management Systems (Manhattan preferred).
  • Working knowledge of Microsoft Office applications.
  • Working knowledge of warehouse/mechanical equipment.
  • Working knowledge of OSHA, DOT, HAZMAT, FDA regulations, and the willingness to become certified in one or more of these areas as necessary.
  • Ability to work in a fast-paced environment.
  • Ability to handle changing priorities and use good judgment in stressful situations.
  • Experience with seasonal workforces is a plus, but not required.
  • Excellent talent management and team-building skills.
  • Excellent verbal, non-verbal, and written communication skills.
  • Excellent customer service skills specifically with external clients.
  • Excellent analytical and mathematical skills.
  • Bilingual English/Spanish preferred.

Other

  • Must be on-call for alarm system or problems during off-work hours.
  • Ability and availability to work irregular or extended hours, including nights, weekends, and holidays as needed by the customer.
  • Must be able to stand/walk for up to 10-12 hours.
  • Lift and move totes up to 50 pounds.
  • Regular bending, lifting, stretching, and reaching both below the waist and above the head.
  • Walking in the FC and around the area with great frequency, facilities are over a quarter mile in length.
  • Should be able to work in environments with variable noise levels, lighting conditions, and temperature variation and able to access all areas of the building without limitations.
  • This position will require up to 75% travel.

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