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Operations Manager Trainee

2 months ago

Fayetteville, North Carolina, United States NFI Industries Full time

Job Summary:

The Operations Manager Trainee will assist the General Manager in overseeing the day-to-day operations of the warehouse, ensuring that all procedures are in place to execute activities for incoming and outgoing shipments, handling and disposition of products, and maintaining the highest standards of inventory accuracy.

Key Responsibilities:

  • Learns how to lead Managers/Supervisors to ensure operational procedures are in place.
  • Develops and manages a comprehensive strategy for the facility by shaping requirements, assessing deliverables, and utilizing resources to eliminate process problems.
  • Learns how to make long-term labor needs based on sales, forecasts, and historical data.
  • Conducts analysis of workload compared to labor hours and equipment.
  • Learns how to read and prepare a facility P&L and annual budget.
  • Learns how to audit all billing activity for accuracy, authorize purchase order requisitions, vouchers, and customer billing.
  • Learns how to charge labor hours to the respective departments to ensure proper factoring is achieved and accurate productivity.
  • Observes and begins to be the point of contact on all report outs on locations financial and operational performance.
  • Manages and maintains good human resources practices and adherence to established corporate and department policies and procedures.
  • Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution, and terminations.
  • Visits other warehouses and participates in department or company meetings, as necessary.
  • Provides feedback, coaching, guidance, and recognition to enhance others' skill development.
  • Plays an active role in employee development and talent selection.
  • Acts as a role model for the department in support of corporate mission, vision, and values.
  • Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals, and makes recommendations and approves annual compensation increases.
  • Exhibits a commitment to self-development by staying current on information, tools, and systems.
  • Implements safety and sanitation schedules that ensure the facility's compliance with corporate, OSHA, FDA, AIB, or ASI standards.
  • Coordinates all alarm-monitoring systems and reviews sprinkler system testing.
  • Learns how to conduct monthly reviews of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion.
  • Learns how to review customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business Development.

Requirements:

  • Bachelor's degree in Supply Chain, Business, or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
  • At least 7+ years of overall experience and experience in managing a 100,000+ sq ft warehouse/distribution center with total revenues up to 1m.
  • Experience with Warehouse Management Systems (Manhattan preferred).
  • Working knowledge of Microsoft Office applications.
  • Working knowledge of warehouse/mechanical equipment.
  • Working knowledge of OSHA, DOT, HAZMAT, FDA regulations, and the willingness to become certified in one or more of these areas as necessary.
  • Ability to work in a fast-paced environment.
  • Ability to handle changing priorities and use good judgment in stressful situations.
  • Experience with seasonal workforces is a plus, but not required.
  • Excellent talent management and team building skills.
  • Excellent verbal, non-verbal, and written communication skills.
  • Excellent customer service skills specifically with external clients.
  • Excellent analytical and mathematical skills.
  • Bilingual English/Spanish preferred.
  • Must be on-call for alarm system or problems during off-work hours.
  • Ability and availability to work irregular or extended hours, including nights, weekends, and holidays as needed by the customer.
  • Must be able to stand/walk for up to 10-12 hours.
  • Lift and move totes up to 50 pounds.
  • Regular bending, lifting, stretching, and reaching both below the waist and above the head.
  • Walking in the FC and around area with great frequency, facilities are over a quarter mile in length.
  • Should be able to work in environments with variable noise levels, lighting conditions, and temperature variation and able to access all areas of building without limitations.
  • This position will require up to 75% travel.