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Operations Manager Trainee

2 months ago

Fayetteville, North Carolina, United States NFI Industries Full time

Job Summary:

The Operations Manager Trainee will be responsible for relieving a high-potential Operations Manager from their day-to-day responsibilities, allowing them to focus on shadowing and learning how to become an effective General Manager. This training role will last approximately nine to fifteen months, depending on the individual.

Key Responsibilities:

  • Learns how to lead Managers/Supervisors to ensure operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and maintaining the highest standards of inventory accuracy.
  • Observes and becomes an active participant in developing and managing a comprehensive strategy for the facility by shaping requirements, assessing deliverables, and utilizing resources to eliminate process problems.
  • Learns how to make long-term labor needs based on sales, forecasts, and historical data.
  • Conducts analysis of workload compared to labor hours and equipment.
  • Financial Management:
    • Learns how to read and prepare a facility P&L and annual budget.
    • Learns how to audit all billing activity for accuracy, authorize purchase order requisitions, vouchers, and customer billing.
    • Learns how to charge labor hours to the respective departments to ensure proper factoring is achieved and accurate productivity.
    • Observes and begins to be the point of contact on all reports on locations' financial and operational performance.
  • Employee Relations/Development:
    • Manages and maintains good human resources practices and adherence to established corporate and department policies and procedures.
    • Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution, and terminations.
    • Visits other warehouses and participates in department or company meetings, as necessary.
    • Provides feedback, coaching, guidance, and recognition to enhance others' skill development.
    • Plays an active role in employee development and talent selection.
    • Acts as a role model for the department in support of corporate mission, vision, and values.
    • Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals, and makes recommendations and approves annual compensation increases.
    • Exhibits a commitment to self-development by staying current on information, tools, and systems.
  • Safety and Security:
    • Implements safety and sanitation schedules that ensure the facility's compliance with corporate, OSHA, FDA, AIB, or ASI standards.
    • Coordinates all alarm-monitoring systems and reviews sprinkler system testing.
    • Learns how to conduct monthly reviews of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion.
    • Learns how to review customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business Development.
  • Requirements:
    • Bachelor's degree in Supply Chain, Business, or a related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
    • At least 7+ years of overall experience and experience in managing a 100,000+ sq ft warehouse/distribution center with total revenues up to 1m.
    • Experience with Warehouse Management Systems (Manhattan preferred).
    • Working knowledge of Microsoft Office applications.
    • Working knowledge of warehouse/mechanical equipment.
    • Working knowledge of OSHA, DOT, HAZMAT, FDA regulations, and the willingness to become certified in one or more of these areas as necessary.
    • Ability to work in a fast-paced environment.
    • Ability to handle changing priorities and use good judgment in stressful situations.
    • Experience with seasonal workforces is a plus, but not required.
    • Excellent talent management and team building skills.
    • Excellent verbal, non-verbal, and written communication skills.
    • Excellent customer service skills specifically with external clients.
    • Excellent analytical and mathematical skills.
    • Bilingual English/Spanish preferred.