NCAOC Field Technician

3 weeks ago


Raleigh, North Carolina, United States Moten Tate, Inc. Full time

The Moten Tate, Inc. team is seeking a highly skilled Field Tech Specialist to support the Wake County Courthouse. The ideal candidate will have a strong background in computer systems and network administration.

Key Responsibilities:

  • Provide customer support across counties listed in accordance with Service Level Agreements set forth by the NCAOC's IT department.
  • Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff.
  • Interface with Judicial Branch staff and local government officials.
  • Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions.
  • Facilitate moves and relocations of judicial facilities, including courthouses and other office locations.
  • Provide training for judicial staff on an as-needed basis.
  • Test and recommend hardware and software configurations on an as-needed basis.
  • Participate in large technology deployment projects that may include statewide software updates, server upgrades, and eCourts initiatives.

Requirements:

  • Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering, or other related technical degrees from an appropriately accredited institution.
  • One (1) year of progressive experience in the field of information technology.

This is a 12-month contract position with up to 20% overnight travel required using contractor-owned vehicles. Travel reimbursement is eligible.



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