NCAOC Field Technician

4 weeks ago


Raleigh, North Carolina, United States Moten Tate, Inc. Full time
Job Title: NCAOC Field Technician

Job Summary:

Moten Tate, Inc. is seeking a highly skilled NCAOC Field Technician to support the Wake County Courthouse. The ideal candidate will have a strong background in computer systems, networking, and technical support.

Key Responsibilities:
  • Provide technical support to judicial staff across Wake County and surrounding areas.
  • Install, configure, and maintain hardware and software for personal computer systems.
  • Support local area networks by installing, maintaining, and troubleshooting LAN hardware and software.
  • Interface with Judicial Branch staff and local government officials.
  • Listen to customers to identify problems and make necessary corrections or assist vendors in corrective actions.
  • Facilitate moves and relocations of judicial facilities, including courthouses and other office locations.
  • Provide training for judicial staff on an as-needed basis.
  • Test and recommend hardware and software configurations on an as-needed basis.
  • Participate in large technology deployment projects that may include statewide software updates, server upgrades, and eCourts initiatives.
Requirements:
  • Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering, or other related technical degrees from an accredited institution.
  • One (1) year of progressive experience in the field of information technology.
  • Strong knowledge of computer systems, networking, and technical support.
  • Excellent communication and problem-solving skills.
Work Environment:

The work environment is generally performed in an office setting with occasional lifting of heavy objects required. The applicant should be able to lift 75 pounds. Exposure to hazardous electrical computer components may occur, requiring extreme caution to be taken.

Travel Requirements:

Up to 20% of overnight travel to locations across the state is required using contractor-owned vehicles. Travel reimbursement is eligible.

Work Schedule:

Work hours are 8:00 AM - 5:00 PM, Monday - Friday. Hours beyond that would have to be approved by TSD management.



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