Automotive Team Lead

1 week ago


Knoxville, Tennessee, United States Bridgestone Americas Full time
Job Overview: We are seeking an experienced Automotive Service Manager to lead our auto service team at Bridgestone Retail Operations. As a key member of our management team, you will be responsible for managing customer relationships, supervising technicians, and ensuring exceptional customer satisfaction.

Main Responsibilities
  • Select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
  • Assign and schedule work duties to auto service staff according to individual skill level.
  • Maintain compliance with quality standards.
  • Ensure high teammate retention.
  • Serve as the primary point of contact for customer inquiries, feedback, and concerns.
Key Requirements
  • 4 years of auto service technical experience.
  • 1 year of service manager or service writer experience.
  • Problem solving - customer complaints.
  • Capacity to lead and coach others.
Estimated Salary Range: 53100-80800 USD per annum.

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