Automotive Service Consultant

5 days ago


Knoxville, Tennessee, United States Grayson Automotive Full time
Job Overview

At Grayson Hyundai Subaru & Genesis West Knoxville, we're seeking a highly skilled Automotive Service Consultant to join our team. This is an exciting opportunity for someone who wants to make a real impact in the automotive industry.

About the Role

The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong technical background in automotive repair. Our team values customer satisfaction above all else, and we expect our consultants to embody this principle in their daily work.

Responsibilities
  • Listen to and thoroughly understand customer problems, arranging for appropriate service/repairs as needed.
  • Serve as the primary point-of-contact for all automotive service and repair matters, setting/manage expectations on the part of customers and technicians.
  • Maintain accurate records of customer interactions, including service history and recommended repairs.
Requirements

To succeed in this role, you'll need:

  • A high school diploma or GED, with some post-secondary automotive training or experience preferred.
  • At least one year of dealer-level or large facility experience, with a proven track record of delivering world-class customer service.
  • An unrestricted driver's license and a clean driving record.
  • ASE certification is a plus
Benefits

We offer a competitive salary range of $55,000 - $75,000 per year, depending on experience, plus opportunities for professional growth and development within our organization.



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