Banquet Operations Manager

7 days ago


Stevenson Washington, United States Skamania Lodge Full time
About the Role

Skamania Lodge is seeking a highly skilled and experienced Banquet Operations Manager to join our team. As a key member of our hospitality team, you will be responsible for overseeing the planning, coordination, and execution of all banquet events, ensuring seamless and exceptional guest experiences.

Key Responsibilities
  • Manage and supervise a team of banquet staff, including hiring, training, and performance evaluations.
  • Coordinate with culinary, service, and beverage teams to ensure timely and efficient execution of events.
  • Develop and implement action plans to achieve performance goals and objectives.
  • Conduct regular meetings with staff to discuss performance, provide feedback, and address concerns.
  • Collaborate with the Banquet Manager and Director of Food and Beverage to develop and implement strategies to drive revenue growth and improve guest satisfaction.
  • Ensure compliance with all applicable federal, state, and local safety and health regulations, as well as corporate standards.
  • Mentor and develop junior staff members to enhance their skills and knowledge.
  • Manage and document employee relations, including terminations, in collaboration with HR.
Requirements
  • Four years of experience in banquet management or food and beverage supervision.
  • Ability to obtain any and all Washington State licenses and certificates, including MAST, Food Handlers Card, CPR certification, and First Aid training.
  • High school diploma required; college degree preferred.
Benefits
  • Paid Time Off - up to 11 days in the first year.
  • Paid Sick Time.
  • Medical, dental, and vision coverage.
  • HSA/FSA accounts.
  • Employer-paid group life and ADD insurance.
  • 401(k) plan with company match.
  • Pet insurance.
  • A hot, free meal daily.
  • Free access to the Fitness Center, Pool, and Hot Tubs for you and one guest.
  • Discounts on Food, Retail, and Spa.
  • Discounts on hotel rooms to affiliated properties in the Benchmark Pyramid portfolio.
  • Discounts to Concerts, Columbia Store, Amusement Parks, and more.
Compensation

The compensation for this position is $68,000.00/Yr. - $72,000.00/Yr. based on qualifications and experience.



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