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Field Operations Manager

2 months ago

Wilmington, Delaware, United States AWP Safety Full time
Job Title: Field Supervisor

At AWP Safety, we're committed to securing work zones and ensuring the safety of our customers, employees, and the public. We're seeking a highly skilled and experienced Field Supervisor to join our team.

Job Summary

The Field Supervisor will be responsible for leading a team of protectors, ensuring the safe execution of work zone operations, and maintaining a high level of customer satisfaction. This role requires strong leadership, communication, and problem-solving skills, as well as a passion for safety and a commitment to excellence.

Key Responsibilities
  • Lead a team of protectors to ensure the safe execution of work zone operations
  • Collaborate with area staff to achieve continuous improvement in all functional areas of the business
  • Direct supervision of field crews
  • Maintain field and office responsibilities, with 80% of time spent in the field and 20% in the office
  • Ensure safety, quality, training, employee engagement, and retention are top priorities
  • Protect company employees, customers, and assets from losses, injuries, and accidents through enforcement of safe work practices
  • Coach, motivate, and develop team members
  • Develop relationships with internal and external customers to achieve goals and new business opportunities
  • Perform field and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
  • Address customer service issues promptly and efficiently while providing exceptional customer service
  • Assist in preparing daily schedules
  • Monitor daily employee issues, including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
  • Facilitate team-building efforts and regular communications with team members
  • Engage and support the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs
  • Obtain ATSSA and state-specific certifications
  • Become a subject matter expert in work zone setup/design and professional flagging
  • Other duties as assigned
Requirements
  • High School Diploma or GED completion
  • 4-year degree in a business-related field is a plus but not required
  • 1-2 years of supervisor experience and building teams with 20+ individuals
  • Ability to connect with field-level customers and contacts
  • Excellent verbal and nonverbal communication skills
  • Take the initiative to build work relationships with your team
  • Contribute to the engagement and ongoing development of AWP Safety employees
  • Intermediate computer skills, including Microsoft Office products and customer relationship management systems
  • Must adhere to and promote safe workplace practices
  • Valid Driver's License void of suspension or revocation
  • Hours of operation may vary based on staffing needs and workload
  • Typical workweek 50 hours
  • Majority of time will be in the field
  • The position may work in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt
  • Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites
  • Noise levels in the work environment and job sites can be loud
  • Position may lift or carry objects up to 50 pounds
  • If necessary, in the field, stand for long periods of time and perform strenuous physical labor under adverse field conditions; employee lifts pushes, pulls, or carries objects
Benefits
  • Benefits-eligible 1st of the month following hire
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
  • Company-paid 50k in basic life insurance
  • Company-paid LTD
  • Health Savings and Flex Spending Accounts Available
  • 401(k)
  • Paid Time Off & Paid Holidays
  • 55-61k DOE
  • AWP named one of America's Greatest Workplaces 2023 for Diversity

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.