Cloud Solutions Architect for Digital Transformation

3 weeks ago


Addison, Texas, United States ServiceNow Full time
Job Description

The Customer Outcomes team at ServiceNow is seeking a highly skilled Cloud Solutions Architect to help our customers achieve their business outcomes by providing advisory services.

This role requires a deep understanding of cloud-based systems and technology strategy. The ideal candidate will have experience working with Fortune 500 companies and large-scale enterprise architecture projects.

Key Responsibilities:

  • Develop strong relationships with c-suite executives and business leaders to understand customer vision and goals.
  • Analyze business requirements and translate them into technical solutions using ServiceNow's platform.
  • Drive solid platform health by reviewing and guiding remediation of configurations and customizations that do not align to ServiceNow leading practices.
  • Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption, and ongoing support.

Qualifications:

  • Consulting Experience: Management Consulting Experience preferred (Big 4, Strategy Firm) or OEM software or Cloud company.
  • Experience working with functional business leaders to identify business objectives and develop outcome-focused roadmaps.
  • Large Program Experience: 3+ years of experience leading architecture and design on large-scale programs.
  • Enterprise Architecture Experience: Enterprise or Solution Architect role and/or relevant experience in data modeling, core data design, security, integrations, configuration management.
  • Cloud Application Technology Experience: Experience in implementing one or more cloud-based systems such as SalesForce, Workday, Amazon Web Services (AWS), Azure, or Oracle Cloud.

Salary Range: $120,000 - $180,000 per year, depending on location and experience.



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