Chief Enterprise Architect

3 weeks ago


Addison, Texas, United States ServiceNow Full time
Transformative Platform Leadership Role

We are seeking a seasoned Chief Enterprise Architect to drive the evolution of our ServiceNow platform, revolutionizing software delivery for internal teams and business users.

About Us

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

The Opportunity

This exceptional opportunity allows you to define the vision for how our company works and deliver transformative solutions that make work better for our employees.

Key Responsibilities:
  • Platform Leadership: Define and lead the strategy, adoption, and process improvements for the ServiceNow platform, enabling internal customers with best practices.
  • Thought Leadership: Mentor teams in both advisory and delivery capacities, focusing on improving delivery processes and platform capabilities.
  • Governance and Strategy: Drive technical governance by establishing standards for platform architecture, data integrity, integrations, and technical health.
  • Problem Solving and Vision: Solve complex challenges by creating innovative, scalable solutions, leveraging your in-depth understanding of the platform.
  • Collaboration with Stakeholders: Facilitate critical discussions with senior leaders to define strategic business cases, identify measurable benefits, and align on platform objectives.
Qualifications

To thrive in this role, you should bring:

  • Extensive Experience: Ideally 12+ years of overall technical experience within software development, with 5+ years of experience within the ServiceNow platform and 2+ years of architecture experience on the platform.
  • Strong Technical Expertise: Depth in ServiceNow capabilities, integrations, and GenAI features, with the ability to create innovative solutions based on best practices.
  • Leadership and Mentorship: Demonstrated ability to mentor teams, provide thought leadership, and lead organizational adoption of new platform capabilities.
  • Collaboration and Communication Skills: Exceptional organizational, presentation, and communication skills to drive collaboration across teams and stakeholders.

We strive to create an accessible and inclusive experience for all candidates. The estimated salary for this role is around $200,000 per year, considering factors such as the company's industry, location, and required skills.



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