Lead Teller

4 weeks ago


Philadelphia, Pennsylvania, United States PNC Full time
Job Summary

We are seeking a highly skilled and experienced Lead Teller to join our Retail Branch team at PNC. As a key member of our team, you will be responsible for coaching and mentoring tellers to deliver exceptional customer service and drive business growth.

Key Responsibilities
  • Coach and mentor tellers to improve customer service skills and increase sales
  • Supervise customer transactions and identify opportunities to cross-sell PNC products
  • Lead by example and demonstrate a strong commitment to customer satisfaction and financial well-being
  • Collaborate with branch staff to achieve business objectives and improve customer experience
Requirements
  • 1+ years of experience in a banking or financial services role
  • Strong customer service and coaching skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Excellent communication and problem-solving skills
What We Offer

PNC offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and inclusive work environment.

At PNC, we are committed to creating a workplace culture that values diversity, equity, and inclusion. We believe that our differences are our strength and that everyone deserves to be treated with respect and dignity.


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