Senior Manager, Field Training East

3 days ago

Wilmington, Delaware, United States Incyte Corporation Full time
Job Summary

As a Senior Manager, Field Training, you will play a critical role in meeting and exceeding the Sales and Management training requirements of the Commercial organization at Incyte. Reporting to the Director of Commercial Training, you will be responsible for leading and managing the New Hire Home Study process, including schedules, coaching calls, and assessments. You will also assist in coordinating New Hire Orientation and identify, develop, and execute training needed at the Area/Regional level in collaboration with the Area Sales Director, Oncology Business Director, and Region Trainer.

Key Responsibilities
  • Be a subject matter expert, product/disease state, and marketplace expert as assigned by the Director.
  • Lead and manage the New Hire Home Study process, including schedules, coaching calls, and assessments.
  • Assist in coordinating New Hire Orientation.
  • Identify, develop, and execute training needed at the Area/Regional level in collaboration with the Area Sales Director, Oncology Business Director, and Region Trainer.
  • Coordinate Regional Trainer activities and responsibilities.
  • Facilitate National/Regional Sales Meeting training workshops.
  • Facilitate live and virtual training sessions as assigned.
  • Collaborate with Area Sales Director and Oncology Business Directors within assigned Regions to conduct Field Rides with Representatives and provide coaching, feedback, and training as necessary.
  • Coach and provide feedback to representatives during training sessions and Field Rides.
  • Partner with members of the in-house Commercial Training team during design, development, and execution of training.
  • Develop and/or execute continued and advanced training to align with corporate strategy.
  • Assist with training and execution for line extensions and launches.
  • Learn new disease state and clinical materials.
Requirements
  • Bachelor's Degree required.
  • 5 years successful sales experience is required.
  • Hematology/oncology experience is preferred.
  • Former training experience preferred (Regional Trainer, Home-office trainer, Preceptorship, etc.).
  • High level of professionalism and the ability to excel in a team environment.
  • Exceptional presentation/facilitation skills and written communication skills to varying management levels.
  • Ability to work in a cross-functional and matrix environment.
  • Strong organizational, project management, and multi-tasking skills with the ability to manage and prioritize concurrent projects.
  • Must be able to self-motivate and demonstrate leadership skills with the ability to perform effectively with limited supervision.
  • Ability to communicate and teach complex topics.
  • High level of selling skills with the ability to coach others on effective selling and execution.
  • Proven success at performing responsibilities with a high degree of flexibility, objectivity, discretion, appropriate demeanor, and professionalism.
  • Experience with key software and hardware is preferred (e.g. MS PowerPoint, MS Word, MS Excel, Webex, Outlook, LMS, iPad, etc.).
  • Willingness to travel up to 75% of the time within assigned Regions as well as to the Home Office.

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