Field Service Engineer

4 weeks ago


San Diego, California, United States Koam Engineering Systems Full time
Job Summary:

The Field Service Engineer will be a key member of our technical team, working closely with government and contractor staff to establish technical solutions and provide subject matter expertise in their field. This role requires a strong background in electronics and experience working with C4I systems.

Responsibilities:

* Install, configure, troubleshoot, and maintain products/equipment.
* Identify, analyze, and repair product failures, install new components or parts.
* Develop creative solutions to complex issues.
* Research and answer customer questions about product features and recommend appropriate upgrades.
* Perform start-up testing and customer training on features and general maintenance of product.
* Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.

Requirements:

* 5-7 years of technical experience working within DoD contracts on related systems.
* Proficient working with test equipment such as multimeters and O-Scopes.
* Strong background in electronics and C4I systems.

Preferred Qualifications:

* Bachelor's degree in a related field.
* Experience working with technical and engineering documentation.
* Experience working with Common Data Link Management System (CDLMS) and Command and Control Processor system (C2PS).

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