Field Service Engineer
4 weeks ago
The Field Service Engineer will be a key member of our technical team, working closely with government and contractor staff to establish technical solutions and provide subject matter expertise in their field. This role requires a strong background in electronics and experience working with C4I systems.
Responsibilities:
* Install, configure, troubleshoot, and maintain products/equipment.
* Identify, analyze, and repair product failures, install new components or parts.
* Develop creative solutions to complex issues.
* Research and answer customer questions about product features and recommend appropriate upgrades.
* Perform start-up testing and customer training on features and general maintenance of product.
* Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Requirements:
* 5-7 years of technical experience working within DoD contracts on related systems.
* Proficient working with test equipment such as multimeters and O-Scopes.
* Strong background in electronics and C4I systems.
Preferred Qualifications:
* Bachelor's degree in a related field.
* Experience working with technical and engineering documentation.
* Experience working with Common Data Link Management System (CDLMS) and Command and Control Processor system (C2PS).
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