Imaging Field Service Engineer IV
7 days ago
Job Description:
We are seeking a highly skilled Field Service Engineer IV to join our team at Agiliti Health. As a key member of our team, you will be responsible for maintaining high-quality medical imaging equipment for our customers.
Key Responsibilities:
- Troubleshoot high-end medical imaging equipment
- Establish and adhere to preventative maintenance schedules
- Maintain customer service logs and internal service records
- Solve issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems
- Perform service, calibrations, and quality assurance checks for an entire imaging system as per the ISO13485 standards
Technical Support:
- Deliver technical support on high-end medical imaging equipment online and/or via telephone
- Communicate daily with customers to ensure resolution and proper follow-up
Applications Support:
- Interact regularly with radiologists, technicians, physicians, and other medical professionals to keep abreast of new and existing imaging solutions, issues, and trends
Software Support:
- Provide continuous up-time support for applications software issues associated with the X-ray and Vascular modalities
- Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration
Requirements:
- Minimum 15 years of high-end medical imaging equipment maintenance and repair experience
- High School Diploma or GED
- Must hold a current, valid, and unrestricted driver's license
- Basic computer skills; understanding of computer networks and equipment interaction
What We Offer:
- Comprehensive benefits package
- Tuition reimbursement
- Up to a 3% match on your 401K
- Daily pay program
- Employee assistance program
- Wellness programs
Agiliti Health is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
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