Senior People Operations Specialist

2 weeks ago


Fontana, California, United States Southwire Company LLC Full time

About Southwire Company, LLC

As a prominent leader in the field of technology and innovation, Southwire Company, LLC stands as one of North America's foremost manufacturers of wire and cable products. Our extensive product range includes building wire and cable, utility products, metal-clad cable, and various electronic cord products. Additionally, we provide assembled products, contractor equipment, electrical components, hand tools, and jobsite power and lighting solutions. Our commitment extends to offering digital solutions that encompass contractor planning and utility grid resilience, alongside field services such as cable testing, rejuvenation, and replacement, ensuring we remain a valuable partner to our clients.

Position Overview

The Senior People Operations Specialist is tasked with delivering exceptional service to team members within the Fontana Customer Service Center. This role encompasses a comprehensive array of People and Culture (P&C) functions, supporting strategic initiatives and overseeing the administration of policies, procedures, and programs. The specialist will enhance team member communication and recognition, fostering a positive workplace atmosphere.

Key Responsibilities

  • Maintain and update employee information within P&C information systems (such as Success Factors, ADP, and Benefit Focus) utilizing advanced data management skills.
  • Devise innovative strategies to boost team member engagement during quarterly appreciation events.
  • Execute routine and analytical tasks related to P&C programs, including but not limited to compensation adjustments, benefits administration, and performance management.
  • Support strategic P&C initiatives across the Customer Service Center network.
  • Facilitate the administration of employee surveys and initiatives aimed at enhancing workplace culture.
  • Collaborate with the Teams Champion team to promote Diversity, Equity, and Inclusion initiatives.
  • Manage unemployment initiatives through appropriate case management tools.
  • Oversee onboarding and offboarding processes.
  • Provide guidance to team members on various P&C-related inquiries and resolve any arising issues.
  • Analyze and report on monthly team member data for leadership review.
  • Encourage participation in open enrollment and engagement surveys.
  • Enhance the overall team member experience, ensuring it is meaningful and fulfilling.
  • Act as a key resource for P&C projects and support site leadership.
  • Perform additional duties as assigned.

Qualifications

  • A minimum of 3 years of experience in Human Resources, demonstrating success in managing P&C processes including recruitment, onboarding, and employee relations.
  • A Bachelor's degree in a relevant field is required.
  • In-depth knowledge of California employment law is essential for compliance.
  • Experience with HRIS and payroll systems is advantageous.
  • Strong interpersonal skills with a focus on service and relationship-building.
  • Excellent verbal and written communication abilities, including experience in team leadership and public speaking.
  • Proficiency in Microsoft Office, particularly Excel.
  • Ability to prioritize tasks and manage time effectively to meet individual and team objectives.

Competencies

  • Action Oriented
  • Balances Stakeholders
  • Collaborative
  • Customer Focused
  • Nimble Learner
  • Effective Planning and Alignment

Benefits

  • 401k with Matching Contributions
  • Comprehensive Health, Life, Dental, and Vision Insurance Packages
  • Paid Time Off and Holidays
  • Long and Short-Term Disability Coverage
  • Supplemental Insurance Options
  • Employee Assistance Programs
  • Referral Programs
  • Tuition Reimbursement Opportunities
  • Career Advancement and Professional Development
  • Parental Leave
  • And More

Southwire is committed to fostering an inclusive workplace and welcomes applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.



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