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Operations Coordinator

2 months ago

Fontana, California, United States 20 Saia Motor Freight Line LLC Full time

Job Summary

At Saia Motor Freight Line LLC, we're seeking a skilled Freight Support Specialist to join our team. As a key member of our operations team, you'll play a critical role in providing exceptional support to our internal and external customers.

Key Responsibilities

  • Investigate and resolve freight issues, ensuring timely and accurate resolution of claims.
  • Communicate effectively with customers, management, and internal stakeholders to resolve shipping and freight disputes.
  • Prepare and review documentation, including claims paperwork and shipping records.
  • Provide administrative support to management as needed, ensuring seamless day-to-day operations.
  • Collaborate with cross-functional teams to identify and implement process improvements.

Requirements

  • High school diploma or equivalent required; 2+ years of transportation or related experience preferred.
  • Working knowledge of Microsoft Office and ability to learn new software applications.
  • Excellent customer service and communication skills, with a focus on resolving complex issues.
  • Ability to work in a fast-paced environment, handling high volumes of calls and tasks.

What We Offer

At Saia Motor Freight Line LLC, we're committed to providing a positive and inclusive work environment that supports the growth and development of our employees. We offer competitive compensation and benefits, including a comprehensive benefits package and opportunities for career advancement.