Network Operations Specialist

6 days ago


San Diego, California, United States KES, Inc. Full time
Job Title: Network Operations Specialist

KES Inc. is an employee-owned small business specializing in technology innovation and systems integration by combining innovative products and reliable engineering services.

The Network Operations Specialist oversees the day-to-day operations of network systems to ensure they function smoothly, perform efficiently, and provide secure connectivity for all users.

About the Role:
The Network Operations Specialist plays a pivotal role in overseeing the day-to-day operations of network systems to ensure they function smoothly, perform efficiently, and provide secure connectivity for all users.

Key Responsibilities:
  • Monitor real-time performance and health of network infrastructure to ensure system availability and reliability.
  • Schedule and execute regular maintenance to ensure network hardware and software are up-to-date and running efficiently.
  • Evaluate and enforce appropriate firewall access rules to support testing and daily network management.
  • Regularly monitor network security, identify vulnerabilities, and apply DISA and STIG-compliant patches and updates.
  • Provide prompt support to diagnose and resolve network issues, minimizing downtime and service disruptions.
  • Document incidents and solutions thoroughly for future reference and reporting.
  • Document network configurations and changes using Visio to expedite issue resolution and ensure compliance with audits.
  • Communicate effectively with team members and other departments to align network operations with customer objectives.

Requirements:
  • A minimum of 4 years of experience in network administration, preferably in a NOC environment
  • Hands-on experience with monitoring, network diagnostic, and network analytics tools
  • Strong problem-solving skills and ability to prioritize and execute tasks in a high-pressure environment
  • Excellent communication and interpersonal skills strong understanding of science, data analysis, and math
  • Exceptional presentation, oral and written communications skills required
  • Strong technical, interpersonal, written and verbal skills are a must
  • Ability to operate effectively in a team environment as well as independently
  • Ability to provide direct interface with customers
  • Strong task delegation, multitasking, and time management skill
  • Proficient in Microsoft Excel, Word, PowerPoint and Project is essential
  • General understanding of networking protocols (e.g., TCP/IP, SSH, OSPF, IGMP, PIM, VLAN)

Payout: $100,000 - $115,000 per year.

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