Customer Service Representative Support Driver

2 weeks ago


Fresno, California, United States Aramark Uniform Services Full time

Job Title: Customer Service Representative Support Driver

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative Support Driver to join our team. As a Route Sales Support Driver, you will be responsible for providing exceptional customer service, building strong relationships with clients, and meeting sales growth goals.

Key Responsibilities:

  • Safely operate a company step van to provide products and services to clients
  • Verify daily preventative maintenance of vehicle and maintain proper operator documentation
  • Manage daily route independently to ensure accurate and timely delivery of product
  • Loads/unloads product per company policies, procedures, and guidelines
  • Review invoices daily for complete and accurate information and make corrections as needed
  • Meet sales goals and promotes overall route growth to enhance profitability
  • Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts
  • Assists the sales organization with the procurement of additional new business
  • Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
  • Monitor customer feedback and handle customer issues in a prompt and courteous manner

Requirements:

  • Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record
  • Customer service experience with a wide variety of consistent customer contact
  • Strong math and basic computer skills
  • Demonstrated experience selling services/products and generating new business preferred
  • Excellent customer service and verbal communication skills required
  • Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns

Working Environment:

This position requires exposure to adverse and varying weather conditions, fast-paced environment, and occasional lifting of 50+ pounds. Must be able to routinely lift and maneuver a minimum of 25 pounds.

Education: High school degree or equivalent



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