Customer Service Representative

3 days ago


La Porte, United States Ace Hardware Full time
Job Description

The Customer Service Representative will provide exceptional customer service, processing sales quickly and accurately while ensuring a convenient shopping experience. Key responsibilities include greeting customers, answering phone calls, and assisting with transactions. This role requires strong interpersonal skills, attention to detail, and the ability to multitask.

Key Accountabilities:

  • Fully embody the company's core values.
  • Ensure each customer receives outstanding service.
  • Execute daily operational goals and priorities assigned by store management.
  • Assist in the training and development of peers.
  • Participate in daily huddle meetings.
  • Maintain a clean and organized work area.
  • Greet customers as they enter the store.
  • Process transactions efficiently and accurately.
  • Respond to safety issues promptly.

Requirements:

  • High School diploma or equivalent.
  • Ability to process information and merchandise through the register system.
  • Strong communication and interpersonal skills.
  • Exceptional organizational ability and attention to detail.

Estimated Salary: $40,000 - $55,000 per year, depending on location and experience.



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