Fueling and Customer Support Representative
1 week ago
About Penske
">Penske Logistics is a leading provider of transportation, warehousing, and value-added services. Our team is dedicated to delivering exceptional customer service and innovative solutions that drive business results.
">Job Overview
">We are seeking a skilled Customer Service Representative to join our team in this exciting opportunity. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
">Key Responsibilities:
">- ">
- Provide exceptional customer service through phone, email, and chat interactions">
- Respond to customer inquiries and resolve issues in a timely manner">
- Work collaboratively with cross-functional teams to achieve business objectives">
- Develop and maintain strong relationships with customers to drive repeat business and referrals">
- Meet or exceed performance metrics and productivity standards">
Requirements
">To succeed in this role, you must have:
">- ">
- A high school diploma or equivalent required; associate's or bachelor's degree preferred">
- Excellent communication and interpersonal skills">
- Ability to work in a fast-paced environment and prioritize tasks effectively">
- Basic computer skills and proficiency in using software applications such as Salesforce.com">
- Strong problem-solving and analytical skills">
- Ability to work independently and as part of a team">
What We Offer
">We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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