Fueling and Customer Support Representative

1 week ago


La Porte, United States Penske Full time

About Penske

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Penske Logistics is a leading provider of transportation, warehousing, and value-added services. Our team is dedicated to delivering exceptional customer service and innovative solutions that drive business results.

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Job Overview

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We are seeking a skilled Customer Service Representative to join our team in this exciting opportunity. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

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Key Responsibilities:

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  • Provide exceptional customer service through phone, email, and chat interactions">
  • Respond to customer inquiries and resolve issues in a timely manner">
  • Work collaboratively with cross-functional teams to achieve business objectives">
  • Develop and maintain strong relationships with customers to drive repeat business and referrals">
  • Meet or exceed performance metrics and productivity standards">
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Requirements

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To succeed in this role, you must have:

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  • A high school diploma or equivalent required; associate's or bachelor's degree preferred">
  • Excellent communication and interpersonal skills">
  • Ability to work in a fast-paced environment and prioritize tasks effectively">
  • Basic computer skills and proficiency in using software applications such as Salesforce.com">
  • Strong problem-solving and analytical skills">
  • Ability to work independently and as part of a team">
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What We Offer

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We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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