Addiction Services Manager

1 week ago

Rochester, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

Job Summary

We are seeking a highly skilled Addiction Services Manager to join our team at Coordinated Care Services, Inc. (CCSI). As a key member of our organization, you will play a vital role in providing essential business services to our provider organizations and customers.

Key Responsibilities

  • Develop and implement policies and procedures to support addiction services and programs.
  • Provide leadership and supervision to the community outreach team, ensuring effective engagement and education of the behavioral health system.
  • Collaborate with stakeholders to facilitate cross-systems collaboration and policy development related to addiction services and programs.
  • Represent CCSI on inter-jurisdictional and multi-agency committees to promote the organization's interests and priorities.
  • Develop and maintain a system for tracking Narcan training and distribution, working closely with the Department of Public Health.
  • Work closely with leadership to identify and implement departmental priorities, including system transformation and Medicaid managed care.
  • Provide direct supervision and strategy to the Community Outreach Team, ensuring data-driven outcomes.
  • Assess client needs and make referrals to appropriate community providers, promoting rapid access to mental health and substance use services.
  • Provide data to supervisors to inform Contract Coordinators about barriers to immediate access to services.
  • Leverage access to community resources, including mental health and substance use treatment, Health Home Care Management, and homeless supports.
  • Develop protocols for access to treatment, care management, and residential services for high-need individuals.
  • Implement a system for tracking service slots and monitoring availability and utilization.
  • Oversee a Quality Assurance process, including Special Review for OASAS providers.
  • Promote community voice in decisions regarding care and review data to inform Contract Coordinators and Executive Leadership.
  • Support implementation of NYS OASAS funded programming, aligning with MCOMH values and promoting recovery-oriented services.

Requirements

  • Master's Degree prepared NYS OASAS Qualified Health Professional, CASAC credential preferred.
  • Minimum 2 years of supervision experience.
  • Experience in utilization management and outcome evaluation, familiarity with ARES tracking system.

Additional Requirements

  • Satisfactory completion of all required background screenings.
  • Travel as necessary to fulfill responsibilities.
  • Respect the confidential nature of all CCSI and customer information.

About CCSI

CCSI employs talented professionals who provide program management services, consulting, and operational support to local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond. Our mission is to help people and communities, and our vision is to be an exceptional place for individuals to grow and build a career.

What We Offer

  • Market competitive compensation.
  • Award-winning employee benefits program.
  • Continuous opportunities for growth and development.

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