Office Technology Management Specialist

5 days ago


San Francisco, California, United States Administrative Resource Options Full time

Administrative Resource Options (ARO) is a pioneering outsourcing firm exceling in office services management. Headquartered in the United States, we have established a strong presence in 28 states and four provinces in Canada. Our expertise encompasses copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

We offer an impressive array of benefits including medical, dental, life insurance, and a 401(k) plan with employer match. Additionally, we provide paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. Celebrating our 25th year in business, ARO continues to grow and expand its operations.

This is a Full-Time opportunity, not a temp or staffing agency assignment. Job Description:

Utilize software tools to monitor print devices and proactively manage them. Inspect all devices for issues such as low supplies, paper jams, error codes, lack of functionality, and connectivity problems. Install print drivers and provide networking support. Offer basic training and engage service groups for on-site service. Manage help desk and service calls. Prepare essential reports.

Requirements:

A candidate must possess good computer skills and basic network knowledge. Proficiency in MS Office, specifically Excel, is required for reporting purposes. Web access knowledge and Internet skills are also necessary. The ideal candidate should be able to send and receive emails, open documents, save files, perform data entry, and use Internet Explorer for web browsing.

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