Pet Grooming Specialist

2 weeks ago

New York, New York, United States Gatsby Staffing Solutions Full time
Job Summary

We are seeking a highly skilled and compassionate Pet Stylist to join our team at Gatsby Staffing Solutions. As a key member of our grooming salon, you will be responsible for providing exceptional service to our clients and their pets.

Key Responsibilities
  • Customer Service: Provide quick and courteous service to all customers by utilizing the GUEST+ model in the salon.
  • Quality Assurance: Ensure OSE standards are maintained in the department.
  • Communication: Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.
  • Grooming Services: Professionally perform basic grooming services on animals as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal.
  • Animal Welfare: Demonstrate a genuine interest in animal welfare and take necessary steps to ensure the comfort and safety of all animals in the salon.
  • Physical Demands: Move animals and merchandise up to 30 pounds, and utilize grooming instruments including shears and dryers.
  • Adherence to Policies: Adhere to all company policies and procedures, including those related to animal safety and customer service.
Supervisory Responsibilities

As a Pet Stylist, you may be responsible for providing guidance and training to Grooming Assistants or other Pet Stylists Apprentices in the department. You may also be required to test potential applicants for grooming procedures and evaluate their skills and other job-related tasks.

Work Environment

The majority of job duties will be conducted indoors in the grooming salon. The position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of time will be spent in direct contact with customers and their dogs, and the remaining time will be with the PSA's and other salon partners. The work environment can be noisy and wet.

Minimum Requirements
  • Education/Experience: A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred.

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