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Product Support Engineer
2 months ago
Position Overview:
We are looking for a dedicated Product Applications Engineer to become a vital part of our organization.
The Product Applications Engineer will play a crucial role in delivering technical knowledge and assistance to clients, sales personnel, and internal teams.
The ideal candidate should possess a robust engineering background, outstanding communication abilities, and a strong commitment to customer satisfaction.Key Responsibilities:
1. Offer technical assistance to clients and sales personnel, encompassing product selection, application advice, and troubleshooting support.
2. Collaborate with engineering and product development teams to grasp customer needs and provide insights for product enhancement.
3. Create and present technical training materials and presentations for clients and internal teams.
4. Engage in product testing, validation, and certification processes.
5. Conduct site visits and meetings with clients to comprehend application needs and deliver on-site assistance.
6. Aid in the creation of marketing content, including datasheets, application notes, and whitepapers.
7. Keep abreast of industry trends and technologies relevant to the company's offerings and applications.
8. Contribute to the product roadmap and new product development based on customer insights and market demands.
$80,000 - $95,000 a year
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