Parts Customer Service Representative
3 weeks ago
We are seeking a skilled Parts Customer Care Rep to join our team at Crown Equipment. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and service technicians.
Key Responsibilities- Respond to and resolve customer inquiries and issues related to parts and inventory
- Pull orders, receive and put away stock, and manage inventory levels
- Develop and maintain relationships with Crown factory and outside vendors to ensure timely delivery of parts
- Monitor customer satisfaction and implement strategies to enhance retention
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong organizational and time management skills
- Knowledge of inventory management systems and procedures
Crown Equipment is a leading manufacturer of material handling equipment, and we are committed to providing our customers with the highest level of service and support. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role.
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